Privacy Policy

Last Updated: January 16, 2024

Who we are

JinLuo Tech Co., Ltd is established in China in accordance with local laws and regulations (certificate number: 91440300MA5GYJWL31). Cosplayfuns is JinLuo Tech Co., Ltd’s online storefront, Our website address is: https://cosplayfuns.com/.

This Privacy Policy applies to you use of our websites operated by JinLuo Tech Co., Ltd. (“our websites”), including our brand Coplayfuns (“Coplayfuns ”, “we”, “us” or “our”).

This Privacy Policy also applies to personal information you provide to us through other interactions and communications. For example, when you share your information with our service representatives (such as customer service agents, design professionals, or installation/assembly professionals), or when you send letters, emails or chats to us. 

Personal Information We Collect

Information you provide to us:

  • If you establish an online account with us, your contact details and account data (such as your name, email address, mailing address, phone number, and password).
  • Additional profile information you may choose to provide (such as date of birth, gender, location, and preferred language).
  • If you make a purchase via the Services, your payment information. We use third-party payment processors, such as Paypal, to process your payments. These third parties will collect the information necessary to complete your transaction with us, such as credit/debit card number, security/CVV code, and expiration date. Our payment processors may handle your payment information in accordance with their own privacy policies. Coplayfuns does not have access to your full payment information.
  • If you (i) participate in our product review program or (ii) are a B2B customer, tax-related information such as your Social Security number, entity identification number or VAT registration number (or similar). We will use this information to prepare your Form 1099 and other tax-related documentation related to the product review program, verify your business if you are a B2B customer, and provide B2B customers with tax compliant invoices.
  • If you apply for financing solutions, such as our co-branded credit card or installment payment service, your financing information. As part of your application, we may collect information such as Social Security number, date of birth, and income. Our financing solutions are offered by third-party providers, such as Citibank. These financing providers will use your personal information in accordance with their own privacy policies.
  • Your communications and contact history with us (such as emails, text messages, service call recordings, chat and instant messages, or communications with our social media channels).
  • Other information you choose to provide (such as product reviews, forum posts, survey responses, participation in promotions, and other user-generated content, including but not limited to images you upload).

Where applicable, we may indicate whether and why you must provide us with your personal information, as well as the consequences of failing to do so. For example, you may need to disclose certain personal information for us to provide the Services to you.

Subject to our Cookie Policy, we may automatically collect information from your use of the Services:

  • Purchase history and saved items (such as what you bought, what you’ve placed in or removed from your cart, or what items you’ve saved).
  • Log data and device information (such as details about how you’ve used the Services, IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data,
  • location data, and page/product views or clicks).
  • Geo-location information (such as IP address, browser information or mobile GPS information).

We use cookies and similar technologies (such as web beacons and local storage technologies) to collect such data.

Information we may collect from third parties, including from third-party services (for example, if you connect to or login to the Services using a Google, Facebook, Instagram or Twitter account) or other sources (such as contacts who want to invite you to use our services in collaboration with the brands we work with):

  • Contact information (such as your name, email address, mailing address and phone number).
  • Social media handles (such as your Twitter or Instagram handle).

How We Share Personal Information

We share personal information with the following categories of recipients in order to provide our services:

  • Within JinLuo Tech Co., Ltd.
  • Companies and individuals that help us deliver products to you, such as suppliers, payment service providers, logistics providers, gift card suppliers, repair and assembly providers, delivery and freight companies.
  • Professional service providers who help us operate our business and provide support services, such as marketing companies, email providers, mobile marketing providers, software vendors, and consultants.
  • Advertising partners, including for interest-based advertising purposes described in our Cookie Policy.
  • Financing providers. By choosing to apply for financing from a third party, you agree we may share necessary information with that provider. Your information will be handled according to their privacy policy.
  • Government agencies and private parties if we believe in good faith disclosure is necessary to comply with legal processes or requirements, enforce our Terms of Use or other policies, or pursue or defend legal claims.
  • Potential acquirers or other participants in corporate transactions involving JinLuo Tech Co., Ltd’s business, assets or shares.

We may anonymize your information and share it with third parties as allowed by applicable privacy laws.

Your personal information will only be shared to the extent necessary for the purposes listed above. Please let me know if you need any part of the explanation expanded upon.

Blog, Comments, and Forums

The Services may periodically offer publicly-accessible blogs, reviews, or forums. Any information you provide in these spaces can be read, collected and used by others who access them. To request removal of your information from blogs, customer reviews or forums, please refer to “Your Privacy Rights and Choices” below. Please note that in some cases we may be unable to remove your information.

Social Media Plugins

Our Sites use social plugins to allow interaction through accounts like Facebook, Instagram, Twitter and others. Visiting a page with a plugin directly connects your browser to the social media site, which transmits content directly and integrates it. This allows the site to receive info about your visit even if you’re not logged in. We have no control over the data collection and use by social media sites through these plugins.

Sharing content through the plugins like liking or commenting also transmits that info directly to the social media server for storage. Depending on your settings, it may be posted publicly. The site may use the info for ads, research or customized content. Refer to their privacy policies for how they handle data from plugin interactions. You may also change social media settings to limit data collection.

Job Applicants

Our Candidate Privacy Policy applies when visiting the careers section of our website. Please let me know if any part of the explanation needs more detail or clarification.

Investors

When visiting our investor pages on the website, you may provide information like your name and contact details. We use this to communicate with you and respond to any requests. We may also use and share this information to improve site management and when necessary: (a) comply with applicable laws or respond to subpoenas or warrants issued to us; (b) protect and defend the rights or property of ourselves or others; (c) related to any legal investigations; and/or (d) investigate or assist in preventing any actions that are in violation of or may potentially violate applicable laws, this Privacy Policy or our Terms of Use.

Our Security Practices

We use reasonable technical and organizational security measures designed to protect personal information from unauthorized use, disclosure, and loss. We securely transmit certain personal information on our website using industry-standard encryption protocols. We use payment service providers that comply with PCI standards. Please contact us if you have any questions regarding the security of your information.

We encourage you to take reasonable steps to protect your password and computer from unauthorized access. If using a shared computer in a public place, be sure to logout and close your browser window when finished. Please let me know if any part of the explanation needs clarification or expansion.

Data Retention

We will keep your information for as long as you have an account with JinLuo Tech Co., Ltd or as long as we need it to fulfill the purpose for which it was collected or disclosed to you at the time of collection. We may also keep some of your information as required to meet legal or regulatory requirements, resolve disputes, prevent fraud or abuse, enforce our terms of use, or for other legitimate business purposes.

When we no longer need to retain your information, we will either delete it from our systems or anonymize it so that it does not identify you.

Children’s Privacy

Our Services are not directed at children, and we do not knowingly collect personal information from children under 16 years of age. If you are a parent or guardian and believe we may have information about your child, please contact us as described in the “Contact Us” section below.

Your Privacy Rights and Choices

Modify your account information. If you have an account with JinLuo Tech Co., Ltd, you can review and update certain account details by logging in. You may also contact us to request deletion of your account.

Opt-out of marketing communications. You can stop receiving direct marketing messages at any time by updating your preferences or clicking unsubscribe links in messages. It may take up to 48 hours to process your request.

Opt-out of text messages. Text “STOP” at any time to stop receiving texts. We may confirm your unsubscription with an additional text.

Online tracking opt-out. You can opt out of sale or processing of personal information for targeted ads and limit interest-based ads as described on our Privacy Rights page.

Personal information requests. Depending on your location, you may request:

  • Information about our collection and use of your personal information.
  • Access to a copy of the personal information we have collected.
  • Correction of inaccurate or outdated personal information.
  • Deletion of personal information we no longer need.
  • Additional rights like objecting to or restricting our use of your data, and withdrawing consent where applicable.

To exercise your rights, fill out our Privacy Rights Request Form, visit our Privacy Rights page, or contact our Data Protection Officer. We may need to verify your identity first. Depending on your jurisdiction, you may designate an authorized agent. JinLuo Tech Co., Ltd will never discriminate for exercising your rights.

International Visitor Information

JinLuo Tech Co., Ltd’s headquarters are located in China. We may transfer your personal information to our affiliates and service providers located in China and other jurisdictions. Please note that the data protection laws in China and other jurisdictions may not be as comprehensive as, or equivalent to, those in your home country or jurisdiction and may differ from the laws of your home country.

When we engage in cross-border transfers, we will ensure appropriate safeguards are in place to provide adequate protection for personal information and comply with applicable data protection laws. For example, when our services target individuals in the European Economic Area, Switzerland or the UK, we may rely on EU Commission adequacy decisions or Standard Contractual Clauses to transfer personal information internationally. For more information on how we transfer personal information internationally, please contact us using the details in the “Contact Us” section below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time and will update the “Last Updated” date at the top of this page. Any changes will become effective upon their publication on the Services.

Contact Us

JinLuo Tech Co., Ltd is the entity responsible for your personal information, unless you are a user of our websites based outside of China, in which case JinLuo Tech Co., Ltd Stores Limited is the data controller of your personal information.

Please feel free to contact us anytime at [email protected], or in writing to:

Attention: JinLuo Tech Co., Ltd
23G Hantingxuan Heping Square, No. 3009 Heping Road, Renmin Bridge, Guiyuan Street, Luohu District, Shenzhen, Guangdong Province, China 518010

If you have any other questions or concerns about this Privacy Policy, our use of your personal information, or your rights and choices regarding your personal information, please do not hesitate to contact us at [email protected].

Privacy Snapshot

Here is a high-level snapshot of our privacy practices, but you need to read the entire Privacy Policy for complete information.

Data Categories CollectedHow We CollectPrimary Purposes of ProcessingKey DisclosuresCan You Limit Sharing?
Identifiers such as a real name, Internet Protocol address, email address, or other similar identifiersWhen you visit or use our Services; from third-party sites and servicesTo provide our Services; to improve, monitor, and personalize our Services; to communicate with you; for marketing and advertisingService providers
Financing providers
No
Advertising partnersYes
Personal information categories listed in the California Customer Records Statute (e.g., name, contact details)When you visit or use our Services; from third-party sites and servicesTo provide our Services; to improve, monitor, and personalize our Services; to communicate with you; for marketing and advertisingService providers
Financing providers
No
Advertising partnersYes
Commercial information, including but not limited to records of products or services purchasedWhen you visit or use our ServicesTo provide our Services; to improve, monitor, and personalize our Services; to communicate with you; for marketing and advertisingService providersNo
Advertising partnersYes
Internet or other electronic network activity information, including but not limited to browsing history and search historyWhen you visit or use our ServicesTo improve, monitor, and personalize our Services; for marketing and advertisingService providersNo
Advertising partnersYes
Inferences drawn from information to create a profile about your behavior, preferences, etc.When you visit or use our Services; from third-party sites and servicesTo improve, monitor, and personalize our Services; for marketing and advertisingService providersNo
Advertising partnersYes
Geolocation dataWhen you visit or use our ServicesTo improve, monitor, and personalize our Services; for marketing and advertisingService providersNo
Advertising partnersYes
Sensitive informationWhen you visit or use our ServicesTo provide our ServicesService providers
Financing providers
No
Shopping Cart